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Frequently Asked Questions
What happened to my Sallie Mae Credit Card?
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What if I have not received my new ignite card?
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How do I log in to my ignite account?
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How do I change or update my account information?
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How can I view my previous statements?
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How do I make a payment?
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What kind of alerts are available for my ignite card?
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What card controls are available in the ignite mobile app and at theignitecard.com?
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How can I create/change my Personal Identification Number (PIN)?
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Where can I view important disclosures about my account?
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Can my ignite card be used for contactless transactions?
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